We built this for Elara Caring
This isn't a slide deck. It's a working AI agent that helps patients and families with scheduling visits, care coordination, billing and coverage, and getting started with home health, hospice, and personal care. Try it.
Try the Chat Agent
Ask about scheduling a visit, checking your next appointment, what home health or hospice includes, Medicare coverage, or how to start services for a loved one.
In production, the widget's appearance and behavior are fully customizable to match your brand.
What Lorikeet Can Deliver for Elara Caring
Built around real patient and caregiver moments -- scheduling visits, care coordination, coverage and billing questions, and starting services across home health, hospice, and personal care.
Natural Conversations
Patients and families ask in their own words, often during stressful moments. Lorikeet understands the context, handles follow-ups, and actually resolves the request -- not just FAQ lookups.
All Channels Available
The same AI brain across chat, voice, email, and SMS. Patients and caregivers get consistent answers about visits, coverage, and care -- on whatever channel they reach out.
Compliance Built-In
Built for regulated healthcare. Safety controls keep interactions HIPAA-conscious, prevent the agent from giving clinical advice, and route emergencies and symptoms straight to your care team or 911.
24/7 Availability
Care doesn't keep business hours. Lorikeet answers scheduling, coverage, and care-coordination questions around the clock -- and knows when to reach the on-call nurse.
Ready for Your Systems
In production, the agent connects to your EMR, scheduling, and billing systems to look up real accounts and book real visits. This demo shows the experience -- yours will have live integrations.
Deploy in Days
This entire demo -- support scenarios, knowledge base, account lookup, and visit scheduling -- was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Elara Caring. Real logic for real patient and caregiver scenarios.
Mapped Your Scenarios
Scheduling and rescheduling visits, checking the next appointment, home health and hospice eligibility, Medicare and billing, and referrals -- all handled with dedicated support logic.
Added Your Knowledge
Home health, hospice, personal care, behavioral health, insurance and the referral process -- all searchable by the AI the moment a patient or caregiver asks.
Set the Safety Controls
No clinical advice. Symptoms and emergencies routed to the care team or 911. Compassionate, plain-language tone for families in vulnerable moments. Every response stays within your policies.
Went Live
Chat is working right now -- including account lookup and visit scheduling. Ready to connect to your real patient records, scheduling, and billing systems.
Ready to Add the World's Best CX AI?
Connected to your actual patient data. Handling your real support volume across home health, hospice, and personal care nationwide. This sandbox is just the start.
Finish Setting Up Your Sandbox